FAQ

Sustainable packaging

Each is shipped in a pouch, handmade by us. We craft this from reclaimed, upcycled automotive upholstery leather. Please contact us if you require a Vegan option.

Shipping info

We ship worldwide! When shipping to addresses outside the US, please note all VAT, duties and local taxes are the sole responsibility of the purchaser.

Many items shown online can be ready to ship in one business day. Custom size and bespoke pieces can be ready in 7-21 days depending on complexity and difficulty of specimen sourcing. Please let us know if you have a deadline for a special event or occasion.

Yes! We serve two locations: Detroit, MI and Los Angeles, CA. Local to Detroit? You can pick up at our staffed, retail store in Downtown Detroit or even arrange for pickup or consultation at our workshop in DTLA.

Returns and exchanges

Items can be returned for exchange or store credit within 14 days from delivery. Items must be unworn and returned in the same original condition and packaging, without damage. 

If you wish to return an item, please contact us and we will provide the RAN (Return Authorization Number) and instructions for shipping the item back. Authorized returns must be shipped using the carrier suggested by us.

Custom, bespoke orders

Yes!  Love something already in our catalog but need a different size? We can make it in just the perfect size you need. Most product pages will have a custom button, simply select that and follow up with us in the checkout notes with the size you need.  Need a more thorough consult? Feel free to contact us by email or our contact screen.

Yes, we can also work with you to make the most over-the-top, out there, bespoke piece you have always dreamed of, or something austere and minimal.

Have a particular gemstone you'd like to be made into a piece in our style? Yes, we're rock freaks and can probably find it!